How To Order
Step by Step:
Search for your desired products on our website. You can do this by browsing through various categories and seeing the product options available. If you have a preference for a specific brand, go directly to the brand page to see all the products. Use the filter button to shortlist items based on price, brand, size and colour.
Add your selected items to your cart. If you have any questions or need advice, use our live chat feature to speak with an experienced sales rep. You can also use this time to confirm product availability in the Brand Showroom or Warehouse closest to you. Please ask our sales reps any questions you may have.
Checkout by first filling in your Billing Information. Please review items in your cart before choosing a shipping method. If you chose to pickup in store, ensure you select the store that matches the product brand you are purchasing. Choose a Payment Method and securely check out. Your Order has now been placed.
You will receive an email with your order details. A Sales rep will call you to confirm the order and provide details on how your items will be delivered or picked up. Our Finance team will then send an Invoice to you. If you made an Online Payment, a payment receipt will be sent to your mail.
Your item will be delivered to you same day if you chose delivery and ordered before 2pm. If you chose to pickup in store the Sales Rep will provide you with a time to visit the store and the contact person at the Brand Warehouse who will release the item to you. Please do not proceed to the Brand Warehouse without this information as you will not be attended to.
Receive your items, Inspect them, open them up and enjoy your Quality Products.
3 Reasons Why We Are Better
Here's Why You Should Shop With Lu Gold Store
Lu Gold Store
Lu Gold Store is your best option for the purchase of Electronics & Home Appliances. You know your products are from the manufacturer, we match any price lower than ours, we deliver on the same day you order and you can pay on delivery or at the pickup centre.
100% Money Back Guarantee
We are extremely confident about the Authenticity and Originality of our products. This is why we supply our customers directly from the Brand's Warehouse and from nowhere else.
If, for any reason, an unlikely case occurs where you receive a defective, refurbished or counterfeit product; you can get a full refund anytime within 30 days after your purchase. Just get in touch with our friendly support team and they'll either help you out with a replacement or give you a swift refund.
Reliable & Consistent
We've been buying all our appliances from Lu Gold Store for quite some time. We discovered them when they printed some flyers at our media office. We ordered 2 Standing AC Units and a TV for the office. We told them we saw a lower price on Jumia. They said it was an older model but still matched it with a lower price. Item was delivered to our office the same day and also installed for free.
Shipped from Abuja
I wanted the Hisense side by side Refrigerator. Stock had finished in Lagos but they had in Abuja. They put it on a truck and sent it to me from Abuja to Lagos for just 4k. Picked it up at ABC 3 days later. Was still cheaper than Spar in Lagos.
We needed 5 Ceiling Mount Air conditioners for a cinema room. A friend introduced us to Lu Gold Store. We visited the site, chatted with them on whatsapp, they placed an order and raised an invoice within 15 mins. 30 mins later we were at the LG Warehouse at IDU. Saw the items, made the transfer and left all within half an hour. Strangely their prices were even lower than the LG showroom prices.
It was fast and the customer service was top notch👍🏽
Yes I would, because I would definitely patronize next time
Affordability meets Quality.
I was introduced to LU Gold by someone who came to fix the new apartment i got in Utako. I had already bought my airconditioner before getting their number. When i called, they were friendly and advised me on the best option to get for the items i wanted. They have the best customer care, best prices, never got price for items cheaper any where else. The best part is, they are always ready to give support when ever it is required.
Yes of course. LU gold is affordability meets quality.
Ordered an item (Scanfrost Microwave) from Lu Gold store for the first time, even though i was worried about delivery, given the current circumstances . I'm highly impressed by their quick response to order confirmation and steady update on status of product delivery. They also delivered sooner than i expected. I am very satisfied with the product i ordered. .
Absolutely! Expect quick delivery and great customer service relationship.